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Return Policy - Satisfaction
Guaranteed
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| We guarantee
every product you purchase from Athletic Stuff for 30 days. If the quality
of the product does not meet your expectations, or you just plain don't want to keep your product, contact us to obtain return
authorization. Please make sure the product is returned in sellable condition
within 30 days of receipt and we will replace it, give you store credit, or refund
your money for the full purchase price of the item (less shipping). Guaranteed! |
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Payment
Terms
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| Schools, municipalities and publicly funded institutions have automatic credit with net-30 day terms. Individuals or non-approved accounts may use Visa, Mastercard,
Discover and American Express, or send a check in advance. No C.O.D. orders
accepted. We guarantee 100% secure online transactions! |
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Great Prices - Guaranteed!
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Prices are effective until December
31, 2010. Although we have made every effort to ensure the accuracy of the
information provided, we reserve the right to correct mistakes and/or update
prices without notice. If you should find a lower price for the same item elsewhere, let us
know.
We want the opportunity to earn your business and save you money!
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Competitive Bids
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| We are always willing to bid on your athletic equipment list, no matter what size deal. E-mail, phone or fax us your list and we will work up your own competitive quote immediately. Compare and save! |
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Fast
Service
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| Your order will be processed
the same day it is received and generally shipped within 24 - 48 hours (Monday through Friday). Orders generally reach our customers within 1 - 5 working days depending on your location. Please notify us if delivery is required by a specific date while placing your order and we will do our best to meet your deadline. Faster shipping available - please call us for details! |
Minimum Order Requirement
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| Please note, in an attempt have more time to better service our commercial accounts, Athletic Stuff has implemented a minimum order requirement of $24.99 to limit the large influx of smaller orders. We apologise for the inconvenience! |
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Damage
Claims
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| All shipments must be inspected
for damage at the time of delivery. Note any damages or shortages on the
bill of lading or delivery slip before signing it. Call us within 7 days
of receipt of merchandise to notify us of any damages or shortages. |
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Customer
Service
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| We want your experience with
us to be a positive one, and that is why we offer a knowledgeable and helpful
customer service department to assist you. Please contact us by phone,
fax or e-mail and we will provide you with the attention you deserve. |
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Shipping and Handling Charges
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Most items are shipped by UPS ground service unless otherwise instructed or in order to reach your destination. Ground shipping charges are calculated from a shipping table and are approximately 13% for orders over $100.00 for the continental United States. Three day, second day and next day shipping are available at an additional cost. Please call for details.
If shipping to Alaska, Hawaii or military APO destinations, please call Athletic Stuff for a freight quote or additional shipping charges will be added to your order if necessary.
Athletic Stuff now ships to international destinations as well.
To find you shipping cost, please place your order online and choose the "International Checkout" button at the bottom of the shopping basket page. Your international ship charge will be displayed once you fill-out all of the required information. |
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Taking your game to a higher level
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